Disclaimer

Burnwater (Australia) is committed to quality service to its customers and makes every attempt to ensure accuracy, currency and reliability of the information contained in this website. However, changes in circumstances after time of publication may impact the quality of the information.

Copyright

This site and its contents are subject to copyright. The copyright is owned by Duckpond Concepts Pty Ltd trading as Burnwater (Australia), or in the case of some material, a third party. All rights reserved.

You may view this site and its contents using your web browser and electronically copy and print hard copies of parts of this site solely for personal, non-commercial use. Any other use, including the reproduction, modification, distribution, transmission, republication, display or performance, of the content of this site is strictly prohibited.

This site is created and controlled by Burnwater (Australia). This site may be accessed throughout the world. We make no representations that the content of this site complies with the laws (including intellectual property laws) of any country outside Australia. If you access this site from outside Australia, you do so at your own risk and are responsible for complying with the laws in the place where you access this site.

Neither Burnwater (Australia), nor its directors, employees, agents, contractors, successors or assigns will be liable to any person for any damages incurred as a result of reliance upon material contained, or arising out of, or in any way related to, the use of this site and any other site linked to this site. This limitation applies to direct, indirect, consequential, special, and punitive or other damages you or others may suffer, as well as damages for loss of profits, business interruption or the loss of data or information.

By accessing the site, you will be deemed to have released and discharged Burnwater (Australia) from any responsibility for the accuracy of information or material accessed through the site. Changes to documents and other information on the site are subject to change without prior notice.

Trademarks

This site includes registered trademarks, and other trademarks that are otherwise protected by law. Except as expressly authorised, the use or misuse of any of these trademarks is strictly prohibited.

Privacy

Introduction 

Burnwater (Australia) regards customer privacy as an important part of our relationship with our customers. The following privacy policy applies to all Burnwater (Australia) users, and conforms to Internet privacy standards. 

If you have questions or concerns regarding this statement, you should first contact Burnwater (Australia) at 0412084783. 

Collection of Information 

In order to use the Burnwater (Australia) website, we may require information from you in order to provide the best service possible.  

All correspondence may also be collected and stored, particularly in regard to sales, support and accounts, including Email.  

Any information collected by Burnwater (Australia) is collected via correspondence from you or your company. This may be via the telephone, Email, mail, fax or directly through our website.  

Use of Collection Information 

Any details collected from Burnwater (Australia) customers is required in order to provide you with our products and/or services, and a high level of customer service. 

Correspondence is recorded in order to provide service references, and to assist in our staff development.  

Storage of Collected Information

The security of your personal information is important to us. When you enter sensitive information (such as credit card numbers) on our website, we encrypt that information using secure socket layer technology (SSL).  When Credit Card details are collected, we simply pass them on in order to be processed as required. We never permanently store complete Credit Card details.  

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it.  

If you have any questions about security on our Website, you can email us at privacy@burnwater.com.au.  

Access to Collected Information 

If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by emailing us at privacy@burnwater.com.au.  

Orders 

If you purchase a product or service from us, we may request certain personally identifiable information from you. You may be required to provide contact information (such as name, Email, and postal address) and financial information (such as credit card number, expiration date).  

We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you. 

Communications 

Burnwater (Australia) uses personally identifiable information for essential communications, such as Emails, accounts information, and critical service details. We may also use this information for other purposes, including some promotional Emails.  If at any time a customer wishes not to receive such correspondence, they can request to be removed from any mailing lists by emailing us at sales@burnwater.com.au.  

You will be notified when your personal information is collected by any third party that is not our agent/service provider, so you can make an informed choice as to whether or not to share your information with that party. 

Third Parties 

Burnwater (Australia) may at its discretion use other third parties to provide essential services on our site or for our business processes. We may share your details as necessary for the third party to provide that service.  

These third parties are prohibited from using your personally identifiable information for any other purpose.  

Burnwater (Australia) does not share any information with third parties for any unknown or unrelated uses. 

Legal 

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Website. 

Links 

Links on the Burnwater (Australia) site to external entities are not covered within this policy. The terms and conditions set out in this privacy statement only cover the domain name of Burnwater (Australia). Burnwater (Australia) is not responsible for the condition or content of those sites as they are not under Burnwater (Australia) control. You access those sites and/or use the site’s products and services solely at your own risk. The links are provided solely for your convenience and do not indicate, expressly or impliedly, an endorsement by Burnwater (Australia) of the sites or the products or services provided on the site.

It accordingly is the responsibility of the Internet user to make their own decisions about the relevance or accuracy, currency and reliability of information found on those sites.

Changes to Privacy Policy

If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by Email, or by means of a notice on our homepage.    

Security

Burnwater (Australia) uses the eWAY Payment Gateway for its online credit card transactions. eWAY processes online credit card transactions for thousands of Australian merchants, providing a safe and secure means of collecting payments via the Internet. All online credit card transactions performed on this site using the eWAY gateway are secured payments. 

• Payments are fully automated with an immediate response.
• Your complete credit card number cannot be viewed by Burnwater (Australia)  or any outside party.
• All transactions are performed under 128 Bit SSL Certificate.
• All transaction data is encrypted for storage within eWAY’s bank-grade data centre, further protecting your credit card data.
• eWAY is an authorised third party processor for all the major Australian banks.
• eWAY at no time touches your funds; all monies are directly transferred from your credit card to the merchant account held by Burnwater (Australia). 

For more information about eWAY and online credit card payments, please visit www.eWAY.com.au